A: It usually takes anywhere from 5 to 20 minutes for a Bitcoin transaction to be confirmed, Upon receiving one confirmation you will automatically be credited.
Q: What is the Anti-Trade System?
A: The Anti-Trade system is to prevent users that just deposit to withdraw without even playing on the site, We call them traders, they want to make profit from such situation. To prevent this, we have added a system where you need to place bets worth half of the amount you want to withdraw.
Q: Can i change my deposit bitcoin address?
A: If you need a different bitcoin address for whatever reason, Please contact support.
Q: I entered the wrong bitcoin address during withdraw.
A: You are prompted to double check the address you provide us before the withdraw is processed, We don't offer refunds if it's sent to the wrong address.
Q: I deposited and didn't get coins.
A: If you have sent bitcoin to the address we provided you and it's been over 30 minutes, please contact support with your transaction id.